What you’re holding

This report brings together key insights shaping retail technology today. From SaaS stack complexity to cost optimization, operational efficiency, and evolving vendor ecosystems.

You can also explore the full digital version here 2026 SaaS Trends Report - State of Retail

The idea behind this experience

This print edition was designed to be more than a report.

It’s an invitation to reflect on your own environment while you read, and to make the insights more tangible as you go through them.

If you engaged with the bingo card, it’s simply a way to connect what you’re reading with what you may already be experiencing in your own stack.

If this report resonates with what you’re seeing internally, you can choose to go one step further.

We offer a complimentary IT Stack Audit, designed to help you:

• Get a clearer view of your SaaS and tooling landscape
• Identify overlap, inefficiencies, or underused tools
• Understand cost and optimization opportunities
• Benchmark your stack against similar organizations