Free
Custom
free for up to 3 users
Annual cost at 200 seats
On request
CRM & Marketing
Zoho CRM Pricing (November 2026)
List prices, licensing model, add-on modules and every price change we hold, compiled from Zoho CRM's own published pricing page.
- Last updated 4 November 2026
- Source: www.zoho.com ↗
- Reviewed by a Najar expert*
Zoho CRM starts at per user / month, billed annually on Standard. It is licensed per user, not per usage, and there is a free plan: Free edition for up to 3 users, no credit card required.. Annual billing is cheaper: Standard $14 against $20 per user per month, Professional $23 against $35, Enterprise $40 against $50, Ultimate $52 against $65.
Starting price
€14per user / month, billed annuallyLicensing model
Per userUserFree tier
Yesno trial publishedZoho CRM plans & pricing
List pricing published by Zoho CRM. Quote-only tiers are shown as such; we do not estimate them.
Standard
per user / month, billed annually
Annual cost at 200 seats
€33,600
Professional
per user / month, billed annually
Annual cost at 200 seats
€55,200
Enterprise
per user / month, billed annually
Annual cost at 200 seats
€96,000
Ultimate
per user / month, billed annually
Annual cost at 200 seats
€124,800
Zoho CRM plan comparison
What changes as you move up a tier, and what each step actually unlocks.
| Feature | Free | Standard | Professional | Enterprise | Ultimate |
|---|---|---|---|---|---|
| List price | — | €14 | €23 | €40 | €52 |
| Billing period | — | Annual | Annual | Annual | Annual |
| Pricing model | Free | per user / month, billed annually | per user / month, billed annually | per user / month, billed annually | per user / month, billed annually |
| User limit | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| What it adds | Free edition for up to 3 users, no credit card required. Includes contact management, workflow automation, up to 10 custom email templates, 10 data exports and 5,000 API calls per day. | Entry paid edition at $14 per user per month billed annually ($20 billed monthly). Adds email integration, built-in calling, multiple sales pipelines, sales forecasting and custom modules. | $23 per user per month billed annually ($35 billed monthly). Adds AI agents, process management, inventory management, CPQ and unlimited reports. Marked 'Most Popular' on the pricing page. | $40 per user per month billed annually ($50 billed monthly). Adds multi-team management, an approval process, a developer sandbox, field-level encryption and extended AI capabilities. | $52 per user per month billed annually ($65 billed monthly). The FAQ describes it as an edition for large-scale, bespoke deployments with the highest feature limits, expert consultation and migration assistance; the page shows no feature card for it. |
Not sure this is what you should be paying?
Najar reviews your contracts against what comparable companies sign, finds the seats nobody uses, and renegotiates on your behalf.
Licensing model, how Zoho CRM invoices
The mechanics behind the sticker price: what you are actually charged for, and what triggers an increase.
True billing unit
User monthly or annual billing
Per user / month, billed annually or monthly
Model type
Per userPer user / month, billed annually or monthlySeat increments
Sold in blocksNo minimum seat count published.Annual vs monthly
Discount publishedAnnual billing is cheaper: Standard $14 against $20 per user per month, Professional $23 against $35, Enterprise $40 against $50, Ultimate $52 against $65.Guests & externals
Not publishedNot published- LicenceBilling cycle
Headline prices are billed annually. Paying monthly costs $20, $35, $50 and $65 per user for Standard, Professional, Enterprise and Ultimate, against $14, $23, $40 and $52 billed annually.
- StructuralEdition gating
Features are tied to the edition. AI agents, CPQ, inventory management and unlimited reports start at Professional; approval processes, the developer sandbox and field-level encryption start at Enterprise. Needing one of these means moving every licensed user up an edition.
- StructuralFree edition limits
The Free edition covers up to 3 users, with 10 data exports and 5,000 API calls per day. A fourth user means moving to a paid edition.
- Add-onSupport and onboarding programmes
Paid support plans (faster responses, round-the-clock support, dedicated onboarding) and the Jumpstart and Zoho EBS setup programmes are offered on top of the licence. The pricing page publishes no prices for them.
- FeeLocal taxes
The page states that local taxes (VAT, GST, etc.) are charged in addition to the listed prices.
Zoho CRM products & modules
Sold separately from the base licence. Each one is its own line on the invoice.
| Module | What it adds | Price |
|---|---|---|
| Support and onboarding programmes | Paid support plans (faster responses, round-the-clock support, dedicated onboarding) and the Jumpstart and Zoho EBS setup programmes are offered on top of the licence. The pricing page publishes no prices for them. | Not published |
Zoho CRM price change history
Every list-price and packaging change we hold. This page snapshots published prices on each check, so changes accumulate here over time.
No changes recorded yet. The first check was 4 November 2026.
Zoho CRM pricing FAQ
How much does Zoho CRM cost?
Standard is $14, Professional $23, Enterprise $40 and Ultimate $52 per user per month billed annually; monthly billing is $20, $35, $50 and $65. A Free edition covers up to 3 users. The vendor's price list also shows annual prices of £12, £18, £35 and £42 in GBP, and €14, €23, €40 and €52 in EUR.
How does Zoho CRM charge?
Per user per month, on monthly or yearly billing. The FAQ says there are no contracts or commitments and that you can change plan at any time. Local taxes are added to the listed prices.
Does Zoho CRM have a free plan?
Yes. The Free edition supports up to 3 users, with no credit card required. Exports are limited to 10 and API use to 5,000 calls per day.
Does Zoho CRM have a free trial?
The Standard, Professional and Enterprise cards carry a 'Free trial' button. The pricing page does not state the trial length.
What does Zoho CRM cost for larger teams?
Enterprise is $40 per user per month billed annually and Ultimate is $52. Ultimate is described in the FAQ as the edition for large-scale, bespoke deployments with the highest feature limits. No volume discount is published.
Zoho CRM alternatives & competitors
Priced like-for-like on the cheapest published paid tier.
| Vendor | Starts at | Licensing model | |
|---|---|---|---|
 Salesforce | €25 per user / month | Per user / month, billed annually (Starter Suite can be billed monthly) | Pricing → |
 HubSpot | €20 per seat / month, billed annually | Per seat, by seat type, layered on hub and tier, plus marketing-contact tiers on Marketing Hub | Pricing → |
 Pipedrive | €12.52 per seat / month, billed annually | Per seat / month, billed annually | Pricing → |
Is this page accurate?
Anonymous. Your answer tells us which pricing pages to re-check first.
Paying for Zoho CRM? See what you should actually be paying.
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Compiled by an automated agent from Zoho CRM's published pricing page on 4 November 2026, and reviewed by a Najar expert. Vendors change packaging without notice and regional pricing differs, so check the source before you budget or sign. Figures exclude tax. No affiliation with Zoho CRM.