Communication & Support

Front Pricing (November 2026)

List prices, licensing model, add-on modules and every price change we hold, compiled from Front's own published pricing page.

  • Last updated 4 November 2026
  • Source: front.com ↗
  • Reviewed by a Najar expert*
  • Currency

Front starts at per seat / month, billed annually on Starter. It is licensed per user, not per usage, and there is no free plan. The page shows a Billed Annually toggle with 'Save 24%'; the monthly prices were not in the fetched text.

Starting price

€22.36*per seat / month, billed annually

Licensing model

Per userSeat

Free tier

Nono trial published

Front plans & pricing

List pricing published by Front. Quote-only tiers are shown as such; we do not estimate them.

Starter

per seat / month, billed annually


Annual cost at 200 seats

€53,664

Professional

per seat / month, billed annually


Annual cost at 200 seats

€139,536

Most bought

Enterprise

per seat / month, billed annually


Annual cost at 200 seats

€225,432

200 seatsCosts above update live, at published list price. They exclude seat rounding, add-ons, metered usage and any discount you negotiate.

Front plan comparison

What changes as you move up a tier, and what each step actually unlocks.

FeatureStarterProfessionalEnterprise
List price€22.36*€58.14*€93.93*
Billing periodAnnualAnnualAnnual
Pricing modelper seat / month, billed annuallyper seat / month, billed annuallyper seat / month, billed annually
User limitUnlimitedUnlimitedUnlimited
What it addsEntry tier at $25 per seat per month, for up to 10 seats. Shared inbox and ticketing, one workspace, up to 10 automation rules and up to 10 channels per licence.$65 per seat per month, for up to 50 seats. Adds omnichannel support, up to 5 workspaces, up to 20 automation rules, SSO and SCIM, and up to 30 channels per licence.$105 per seat per month, with no seat cap listed. Adds unlimited workspaces, rules and macros, custom roles and custom reports, up to 50 channels per licence, and Copilot, Smart QA and Smart CSAT included.

Not sure this is what you should be paying?

Najar reviews your contracts against what comparable companies sign, finds the seats nobody uses, and renegotiates on your behalf.

Audit your SaaS spend with Najar

Licensing model, how Front invoices

The mechanics behind the sticker price: what you are actually charged for, and what triggers an increase.

True billing unit

Seat
monthly or annual billing

Per seat / month, billed annually; seat caps on Starter and Professional

Model type

Per userPer seat / month, billed annually; seat caps on Starter and Professional

Seat increments

Single seatsStarter up to 10 seats; Professional up to 50 seats; no cap listed for Enterprise.

Annual vs monthly

Discount publishedThe page shows a Billed Annually toggle with 'Save 24%'; the monthly prices were not in the fetched text.

Guests & externals

Not publishedNot published
  • StructuralSeat and channel caps

    Starter is limited to 10 seats and Professional to 50 seats, so a growing team has to move up a tier. Channels per licence are capped at 10, 30 and 50 on Starter, Professional and Enterprise.

  • Add-onCopilot

    Copilot costs $20 per seat per month on Starter and Professional. It is included in Enterprise.

  • MeteredAutopilot conversations

    Autopilot is charged per conversation and is available on all plans. The page says it starts at $0.05 per conversation.

  • FeeNative WhatsApp

    Native WhatsApp on Professional and Enterprise is billed at Meta's WhatsApp costs plus a 20% admin fee.

  • Add-onAPI rate limit increase

    Extra API capacity costs $200 per 100 API requests per minute per month, on all plans.

  • FeeOnboarding for large contracts

    Contracts above $25K require an onboarding package from Success Services. Its pricing is in a linked PDF rather than on the pricing page.

Front products & modules

Sold separately from the base licence. Each one is its own line on the invoice.

ModuleWhat it addsPrice
CopilotCopilot costs $20 per seat per month on Starter and Professional. It is included in Enterprise.$20 / seat / month
API rate limit increaseExtra API capacity costs $200 per 100 API requests per minute per month, on all plans.$200 / 100 requests/min / month

Front price change history

Every list-price and packaging change we hold. This page snapshots published prices on each check, so changes accumulate here over time.

No changes recorded yet. The first check was 4 November 2026.

Front pricing FAQ

How much does Front cost?

Starter is $25 per seat per month for up to 10 seats, Professional is $65 for up to 50 seats and Enterprise is $105 with no seat cap listed. The page has a Billed Annually toggle that saves 24%.

Does Front have a free trial?

Front offers a 14-day trial with Professional features and no credit card required. No free plan is published.

What does Front cost with add-ons?

Copilot is $20 per seat per month on Starter and Professional and is included in Enterprise. Autopilot starts at $0.05 per conversation, and native WhatsApp is billed at Meta's costs plus a 20% admin fee.

What limits apply to each Front plan?

Starter allows up to 10 seats, 1 workspace and 10 automation rules. Professional allows up to 50 seats, 5 workspaces and 20 automation rules. Enterprise has unlimited workspaces and rules.

Front alternatives & competitors

Priced like-for-like on the cheapest published paid tier.

All Communication & Support tools →
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Paying for Front? See what you should actually be paying.

Najar reviews your contracts, finds the seats nobody uses, and renegotiates on your behalf.

* Prices marked * are converted from the vendor's published US list price at the ECB reference rate of Invalid Date, because Front does not publish a EUR price. Converted figures are indicative: vendors set regional prices commercially, not by exchange rate, so your quote may differ.

Agent-compiled pages

Compiled by an automated agent from Front's published pricing page on 4 November 2026, and reviewed by a Najar expert. Vendors change packaging without notice and regional pricing differs, so check the source before you budget or sign. Figures exclude tax. No affiliation with Front.