Free
Custom
free, Incident Management
Annual cost at 200 seats
On request
Engineering & Cloud
PagerDuty Pricing (November 2026)
List prices, licensing model, add-on modules and every price change we hold, compiled from PagerDuty's own published pricing page.
- Last updated 4 November 2026
- Source: www.pagerduty.com ↗
- Reviewed by a Najar expert*
PagerDuty starts at per user / month, billed annually on Professional. It is licensed per seat, with the seat type deciding the rate, and there is a free plan: Free plan for up to 5 users, 1 on-call schedule and 1 escalation policy.. Professional is $21 per user per month billed annually against $25 billed monthly; the page says 'Save $48/user annually'.
Starting price
€18.79*per user / month, billed annuallyLicensing model
Per seat, by typeUser (Professional) or annual platform feeFree tier
Yesno trial publishedPagerDuty plans & pricing
List pricing published by PagerDuty. Quote-only tiers are shown as such; we do not estimate them.
Professional
per user / month, billed annually ($25 billed monthly)
Annual cost at 200 seats
€45,096
Starter
per year, platform fee (PD Reliability Platform)
Annual cost at 200 seats
€6,011,232
Essential
per year, platform fee (PD Reliability Platform)
Annual cost at 200 seats
€25,762,464
Plus
per year, platform fee (PD Reliability Platform)
Annual cost at 200 seats
€103,049,856
Ultimate
Custom
custom, platform fee (PD Reliability Platform)
Annual cost at 200 seats
On request
PagerDuty plan comparison
What changes as you move up a tier, and what each step actually unlocks.
| Feature | Free | Professional | Starter | Essential | Plus | Ultimate |
|---|---|---|---|---|---|---|
| List price | — | €18.79* | €2,504.68* | €10,734.36* | €42,937.44* | Custom |
| Billing period | — | Annual | Annual | Annual | Annual | Annual contract |
| Pricing model | Free | per user / month, billed annually | per year, platform fee | per year, platform fee | per year, platform fee | Quote, per user + add-ons |
| User limit | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| What it adds | Up to 5 users, 1 on-call schedule and 1 escalation policy, with basic chat and limited notifications. | Per-user Incident Management plan at $21 per user per month billed annually, or $25 per user per month billed monthly. Adds enhanced chat and post-incident reviews over Free. AIOps, PagerDuty Advance, Runbook Automation, Status Pages and Live Call Routing are separate add-ons. | Platform fee of $2,800 per year with 5 seats plus 5 bonus seats on a limited-time offer, capped at 30 seats. Includes 5,000 Signal Intelligence Events, 1,000 AI Actions and 1 Live Call Routing line. Extra seats cost 40 credits each. | Platform fee of $12,000 per year with 25 seats and no seat cap. Includes 25,000 Signal Intelligence Events, 5,000 AI Actions, 2,000 incident workflows, 2,000 Analytics API requests per day and 2 Live Call Routing lines. | Platform fee of $48,000 per year with 50 seats and no seat cap. Includes 150,000 Signal Intelligence Events, 16,000 AI Actions and 3 Live Call Routing lines, plus advanced workflow features. Expert Services is a required add-on. | Custom pricing with 500 seats and no seat cap. Includes 1,500,000 Signal Intelligence Events, 160,000 AI Actions and 3 Live Call Routing lines, plus 100 public and 100 private status pages. Expert Services is a required add-on. |
Not sure this is what you should be paying?
Najar reviews your contracts against what comparable companies sign, finds the seats nobody uses, and renegotiates on your behalf.
Licensing model, how PagerDuty invoices
The mechanics behind the sticker price: what you are actually charged for, and what triggers an increase.
True billing unit
User (Professional) or annual platform fee monthly or annual billing
Per user per month for Professional; annual platform fee with included seats and usage for Starter to Plus; quote for Ultimate
Model type
Per seat, by typePer user per month for Professional; annual platform fee with included seats and usage for Starter to Plus; quote for UltimateSeat increments
Single seatsStarter includes 5 seats plus 5 bonus seats (limited-time offer), capped at 30, with extra seats at 40 credits each; Essential 25 seats, Plus 50 seats, Ultimate 500 seats, all with no seat cap.Annual vs monthly
Discount publishedProfessional is $21 per user per month billed annually against $25 billed monthly; the page says 'Save $48/user annually'.Guests & externals
Not publishedNot published- StructuralTwo pricing models
Incident Management is priced per user: $21 per user per month billed annually, or $25 billed monthly. The PD Reliability Platform is a flat annual platform fee of $2,800, $12,000 or $48,000 with seats included, and Ultimate is quoted.
- MeteredIncluded usage allowances
Platform tiers cap Signal Intelligence Events, AI Actions and Live Call Routing lines, for example 5,000 events and 1,000 AI Actions on Starter. Extra capacity is bought with credits, and credit pack prices are not published.
- LicenceExtra seats on Starter
Starter includes 5 seats plus 5 bonus seats on a limited-time offer and is capped at 30 seats. Each extra seat costs 40 credits, and the price of a credit is not published.
- Add-onProfessional add-ons
AIOps, PagerDuty Advance, Runbook Automation, Status Pages and Live Call Routing are bought separately on Professional. No prices are shown on the pricing page.
- Add-onGold and Expert Services
Expert Services is a required add-on on Plus and Ultimate, and Gold Services is an add-on for paid plans. Trainings and certifications are also sold as add-ons. No prices are published.
PagerDuty products & modules
Sold separately from the base licence. Each one is its own line on the invoice.
| Module | What it adds | Price |
|---|---|---|
| Professional add-ons | AIOps, PagerDuty Advance, Runbook Automation, Status Pages and Live Call Routing are bought separately on Professional. No prices are shown on the pricing page. | Quote |
| Gold and Expert Services | Expert Services is a required add-on on Plus and Ultimate, and Gold Services is an add-on for paid plans. Trainings and certifications are also sold as add-ons. No prices are published. | Quote |
PagerDuty price change history
Every list-price and packaging change we hold. This page snapshots published prices on each check, so changes accumulate here over time.
No changes recorded yet. The first check was 4 November 2026.
PagerDuty pricing FAQ
How much does PagerDuty cost?
Incident Management is Free for up to 5 users, or Professional at $21 per user per month billed annually ($25 billed monthly). The PD Reliability Platform is an annual platform fee: Starter $2,800, Essential $12,000, Plus $48,000, and Ultimate is custom-priced.
How does PagerDuty charge?
Professional is charged per user per month. Platform tiers are charged as an annual platform fee that includes a set number of seats and usage allowances. Extra capacity is bought with credits.
Does PagerDuty have a free plan?
Yes. Free covers up to 5 users, 1 on-call schedule and 1 escalation policy, with basic chat and limited notifications.
What does PagerDuty cost with add-ons?
Add-on prices are not published. Professional add-ons such as AIOps, PagerDuty Advance, Runbook Automation, Status Pages and Live Call Routing are bought separately. Credit packs and Gold Services are quoted by sales, and Expert Services is required on Plus and Ultimate.
PagerDuty alternatives & competitors
Priced like-for-like on the cheapest published paid tier.
| Vendor | Starts at | Licensing model | |
|---|---|---|---|
 Atlassian | €6.82 per user / month (entry rate, slides down with team size) | Per user / month on a sliding scale, the per-seat rate falls as user count rises | Pricing → |
 Datadog | €13.42 per host / month, billed annually | Per host / month, billed annually or on-demand; free for up to 5 Basic hosts | Pricing → |
 New Relic | €8.95 per full platform user / month, first user | Per full platform user / month plus data ingest per GB beyond 100 GB free each month | Pricing → |
Is this page accurate?
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* Prices marked * are converted from the vendor's published US list price at the ECB reference rate of Invalid Date, because PagerDuty does not publish a EUR price. Converted figures are indicative: vendors set regional prices commercially, not by exchange rate, so your quote may differ.
Compiled by an automated agent from PagerDuty's published pricing page on 4 November 2026, and reviewed by a Najar expert. Vendors change packaging without notice and regional pricing differs, so check the source before you budget or sign. Figures exclude tax. No affiliation with PagerDuty.